Privacy policy

We may collect contact and delivery details, order and payment-related information, messages you send us, and technical information about your device and use of the store.

Payment card details are processed by our payment providers and are not stored by us in full.

• To process, deliver, and support orders.
• To communicate about purchases, returns, or enquiries.
• To operate, secure, and improve the store.
• To prevent fraud and comply with legal obligations.
• To send marketing only where permitted and with an available way to opt out.

Depending on the circumstances, we process information to perform a contract with you, meet legal obligations, pursue legitimate business interests, or act with your consent. Where we rely on consent, you may withdraw it at any time.

We share information only as needed with service providers that help run the store and fulfil purchases, including Shopify, payment processors, delivery carriers, technology providers, and professional advisers. We may also disclose information when required by law or to protect legal rights.

Some providers may process information outside the UK or European Economic Area. Where required, appropriate safeguards are used for these transfers.

The store and its providers may use cookies and similar technologies needed for shopping-cart functions, checkout, security, preferences, performance, and permitted measurement. Browser settings can block or delete cookies, although essential store functions may then stop working correctly.

We retain personal information only as long as reasonably needed for the purposes described, including order records, legal requirements, disputes, and fraud prevention. We and our providers use reasonable safeguards, but no online service can guarantee absolute security.

Subject to applicable UK or European law, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information, and to complain to your local data protection authority. We may need to verify your identity before responding.

For a privacy request or question, email support@Roadcraftsupply.store, call +44 7456 042251, or write to Roadcraft Supply, 161 Divinity Road, Oxford OX4 1LP, United Kingdom.