Shipping policy

We currently deliver to addresses in the United Kingdom and Europe only. Availability for a specific destination is confirmed at checkout.

We do not currently ship outside these regions.

Orders are prepared before dispatch. Once dispatched, estimated delivery is:

• United Kingdom: 2–5 business days
• Europe: 5–10 business days

These are estimates, not guaranteed delivery dates. Weekends, public holidays, customs checks, severe weather, and carrier disruption may add time.

Shipping charges are calculated at checkout based on the order and delivery destination. You will see the charge before completing payment.

Where tracking is available, we will send the details to the email address used for the order after dispatch. Tracking may take a short time to update after the carrier receives the parcel.

Please check your delivery address carefully before ordering. If it needs changing, contact us as soon as possible. We cannot guarantee changes after an order has begun processing and are not responsible for delays caused by an incorrect or incomplete address supplied at checkout.

Orders crossing a border may be subject to local import duties, taxes, or handling charges. Unless checkout states otherwise, these charges are the customer’s responsibility and are set by the destination authorities.

If a parcel arrives damaged, is marked delivered but cannot be found, or has not arrived within a reasonable time after the estimate, please contact us with your order number.

Keep the item and packaging if damage occurred, as photographs may be needed to help us resolve the issue with the carrier.